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digitisation of fleet and maintenance records
reduction in vehicle downtime
boost in inventory accuracy
Moby Bikes was operating a growing micromobility fleet across multiple cities, with complex requirements for maintenance coordination, asset tracking, and B2B customer support. Manual workflows were leading to inefficiencies, delayed repairs, and limited visibility across the vehicle lifecycle and supply chain.
Threadable’s Software Factory was engaged to rapidly design, build and deploy a customised, end-to-end fleet management solution tailored to Moby’s operational model.
The solution digitised the entire vehicle estate and streamlined maintenance processes through branded mobile apps for customers, riders, crews, and mechanics. Faults reported in-app trigger automated service orders, dispatched in real time to third-party crews.
Maintenance crews plan and assign tasks with built-in scheduling and route optimisation, while mechanics record all repair activities and parts used. Inventory movement is tracked from central warehouse to field, with complete auditability. The platform also integrates with Moby’s finance system to support seamless invoicing and SLA reporting.
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